Shipping Policy

At Canine Comforts, we strive to provide you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below.

1. Order Processing

• Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Order Verification: All orders are subject to verification and approval before shipping. We may contact you for additional information if necessary.

2. Shipping Rates and Delivery Estimates

• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates: Delivery times vary based on your location and the shipping method selected. Estimated delivery times are:
  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days

3. International Shipping

• Availability: We currently ship to select international locations. Shipping rates and delivery times for international orders will be calculated and displayed at checkout.
• Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Canine Comforts is not responsible for these additional charges.

4. Order Tracking

• Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number through the carrier's website.
• Carrier: We use a variety of carriers to ensure your order arrives promptly. The carrier will be selected based on your location and the shipping method chosen.

5. Shipping Restrictions

• PO Boxes: We do not ship to P.O. boxes or APO/FPO addresses.
• Restricted Items: Certain items may be restricted from shipping to specific locations due to size, weight, or regulations. If your order contains a restricted item, we will contact you with alternative shipping options.

6. Delays and Issues

• Shipping Delays: Occasionally, there may be delays due to high order volumes, weather conditions, or other unforeseen circumstances. We will notify you if there is a significant delay in the shipment of your order.
• Lost or Damaged Shipments: If your order is lost or arrives damaged, please contact us immediately at info@caninecomfortst.com. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

7. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: info@caninecomfortst.com
Phone: 1-800-555-1234
Address: Canine Comforts, 1234 Pet Lane, Happy Tails City, PA 12345

Thank you for choosing Canine Comforts. We appreciate your business and are committed to providing you with exceptional service.